Call (800) 244-4410 to schedule a ride with Pace Suburban Bus. Vehicles operate Monday through Friday 8 a.m. to 5 p.m. The call center is open Monday through Friday from 6 a.m. to 5 p.m. Service is not available on weekends and holidays.
Rides should be scheduled at least 1 day and up to 7 days in advance. Please provide a date, time, and pickup and drop-off location addresses. If you plan to make a round trip, be sure to include your return pick up time. The suggested fare donations are $2 for one-way trips within your township and $4 for one-way trips outside your township.
When calling to schedule a ride, inform the representative if you will ride with a companion or Personal Care Attendant to ensure adequate space is provided. PCAs ride for free, while companions will be given the option to pay the fare.
To check on the status of ride, call (800) 244-4410. For questions, concerns, and complaints, contact Pace Customer Relations at (847) 354-7223.